Hotel Tech Report is the world鈥檚 most trusted forum for hospitality technology insights and reviews. Thousands of hoteliers visit the site every day to research and discover the best in hotel software and leave reviews to help guide their peers.
The HotelTechAwards are run by Hotel Tech Report, and are an annual celebration of the industry鈥檚 leading technology. They鈥檙e unique because they鈥檙e data-driven, with a transparent scoring methodology that considers partner recommendations, integrations, global reach and company culture. By far the biggest factor in the awards, however, are verified hotelier reviews. That鈥檚 why winning Best PMS is so rewarding, because it鈥檚 a reflection of the happiness and success of 榴莲视频 customers.
For the third year in a row, 榴莲视频 achieved a perfect 100 HT Score.
Here鈥檚 what Jordan Hollander, Co-Founder of Hotel Tech Report and orchestrator of the awards, had to say about 榴莲视频:
鈥淲inning Best PMS three years in a row is exceptionally difficult, especially as the category becomes more competitive and expectations continue to rise. The HotelTechAwards are considered the industry鈥檚 gold standard because rankings are driven by verified hotelier reviews and objective performance data not panels or black box judging.
"What makes 榴莲视频鈥� performance stand out this year is how the company has evolved its product portfolio, successfully integrating Atomize and Flexkeeping to build a broader operating platform while retaining its open ecosystem. That expansion, alongside continued product leadership and pragmatic AI feature deployments, reflects sustained real-world impact and deep trust from hoteliers globally.鈥�
Why is 榴莲视频 so consistent and successful in driving tangible results for hoteliers around the world? Seeing as hotelier reviews are at the heart of the HotelTechAwards, let鈥檚 take a look at some of their feedback from the last year. And if you鈥檇 like to see more, you can or explore over 100 inspiring success stories on our website.
From a large boutique hotel in Switzerland:
鈥淲e have been using 榴莲视频 for a while now and would recommend it to anyone. It is continuously developed and moves with the times. Other systems stand still here and have missed out on digitalization. The support is always helpful and assists the customer in all matters. 榴莲视频 is very easy to use and a relief for all employees. The connection of third-party systems can be carried out ourselves and saves an enormous amount of time and money.鈥�
From a city center hotel in Canada:
鈥溋窳悠� automates a bunch of tasks during check-in, so our staff isn't stuck behind the desk all day. This frees them up to actually chat with guests, recommend that hidden gem restaurant around the corner, or go the extra mile to make someone's stay special. It's a win-win 鈥� happier staff, happier guests!
Furthermore, 榴莲视频 caters to today's travelers with features like contactless solutions and online check-in. This allows for a quicker and more convenient arrival experience for our guests. Lastly, we love that that 榴莲视频 offers flexible rate management and the ability to monetize additional spaces. This empowers us to optimize our pricing strategy and find new ways to generate revenue.鈥�
From a branded hotel in Portugal:
鈥淚've been using 榴莲视频 for the past seven years, and it continues to improve with each passing year. One of the key factors that sets 榴莲视频 apart from other PMSs in the market is its willingness to listen to client needs and help them maximize the system's potential. 榴莲视频 also stands out for its seamless integration with external software, providing a unified platform that makes everything easily accessible and efficient.
As an online system, 榴莲视频 allows us to access it anytime and anywhere, making it incredibly convenient. I highly recommend 榴莲视频 for any type of property, from hotels to hostels, looking for a powerful and adaptable PMS solution that simplifies key daily procedures like check-ins, check-outs, and more, making them intuitive and easy to manage.鈥�
From a small boutique hotel in the US:
鈥溋窳悠� just makes sense. From onboarding and training new associates to operating on a daily basis, all departments have an opportunity to make a difference to the guest experience with the use of this technology.
The ability to sell more than just rooms is a feature we were particularly drawn to as well. So if you have parking, spa, tennis, office space as other hotel offerings, you can add these as a bookable feature and monetize them through 榴莲视频, adding ancillary revenue which all hotel owners love to see.鈥�
榴莲视频 PMS wasn鈥檛 the only success in this year鈥檚 HotelTechAwards: 榴莲视频 POS was named The Best Hotel Restaurant POS System. The point-of-sale solution is now used by over 1,000 properties to streamline F&B experiences, with cutting edge features including digital ordering, tipping, ingredient-level inventory and embedded payments.
There was also an impressive result for Flexkeeping, now a 榴莲视频 company. The powerful solution was a Finalist in multiple categories: Housekeeping Software, Staff Collaboration Tools and Best Hotel Operations Platform. Congratulations to the team; we're really excited to see the platform get even better as we continue its integration into 榴莲视频.
Meanwhile, Atomize, a 榴莲视频 company, was a Finalist in the Best RMS category. Kudos to the entire team for all your hard work in bringing AI-powered revenue management that boosts profits for hoteliers around the world.
榴莲视频 was also named in the 10 Best Places to Work in Hotel Tech, which is a glowing endorsement of all the hard work done by our People Team to build and maintain a special work culture that transcends borders and laptop screens. If you鈥檙e looking for a new challenge, there are plenty of open roles on our careers page.
And finally, we鈥檙e very proud to feature in the Top 10 Hotelier's Choice category, which is decided by the number of customer reviews across the year. A huge thanks again to all of our hoteliers who took the time to leave feedback that helps us keep moving our industry forward.
If awards and glowing reviews aren鈥檛 enough to convince you of the benefits of 榴莲视频, let鈥檚 book some time together. Our experts would love to get to know you and the needs of your business, so we can show you exactly how 榴莲视频 can help you thrive.